update

models/message_base.go

@@ -17,6 +17,7 @@ package models
 // 13 system			系统消息
 // 14 search_knowledge	检索关键词知识库消息
 // 15 key				消息key
+// 16 workorder		    工单提醒
 type Message struct {
 	ID              int64  `orm:"auto;pk;column(id)" json:"id"`                                  // 消息ID
 	FromAccount     int64  `orm:"type(bigint);column(from_account)" json:"from_account"`         // 发送人账号

services/workorder_service.go

@@ -68,7 +68,7 @@ func (r *WorkOrderRepository) GetWorkOrderCountsWithType(tid int64) int64 {
 // GetUserWorkOrders get user WorkOrders
 func (r *WorkOrderRepository) GetUserWorkOrders(uid int64) ([]models.WorkOrder, error) {
 	var workOrders []models.WorkOrder
-	_, err := r.q.Filter("uid", uid).Filter("delete", 0).OrderBy("-id").OrderBy("status").OrderBy("-create_at").All(&workOrders)
+	_, err := r.q.Filter("uid", uid).OrderBy("-id").OrderBy("status").OrderBy("-create_at").All(&workOrders)
 	if err != nil {
 		logs.Warn("GetUserWorkOrders get user WorkOrders------------", err)
 	}

ui/kefu_admin/src/views/record/index.vue

@@ -340,7 +340,8 @@ export default {
         if(messages.length < this.getMessageRecordPageSize){
           this.isMessageEnd = true
         }
-        response.data.data.list = messages.concat(this.messageRecord.list)
+
+response.data.data.list = messages.concat(this.messageRecord.list)
         this.messageRecord = response.data.data
         setTimeout(()=>this.$previewRefresh(), 1000)
       })

ui/kefu_client/src/views/kefu.vue

@@ -134,6 +134,16 @@
                   </div>
                 </template>
 
+                 <!-- 工单提醒-->
+                <template v-if="item.biz_type == 'workorder'">
+                  <div class="text">
+                    <div class="content">
+                      <span v-html="item.payload"></span>
+                      <div style="color: #28a1fe" @click="$router.push('/workorder/create')">发起工单</div>
+                    </div>
+                  </div>
+                </template>
+
                 <!-- 撤回消息 -->
                 <template v-if="item.biz_type == 'cancel'">
                   <div class="system">
@@ -631,7 +641,10 @@ export default {
     },
     // 接收消息
     receiveP2PMsg(message) {
-      console.log(message);
+      
+      // 是否显示工单提醒
+      if(this.configs.open_workorder == 0 && message.biz_type == "workorder") return
+
       // 是否是转接客服消息
       if (message.biz_type == "transfer") {
         this.$store.commit("updateState", {

ui/kefu_client/src/views/workorder.vue

@@ -12,7 +12,7 @@
     <div class="list" :class="{'hide-header': !isShowHeader}">
       <div class="no-data" v-if="workorders.length <= 0">
         <img src="../assets/workorder.png" alt="">
-        <div>您没有发布相关过工单~</div>
+        <div>没有相关记录~</div>
       </div>
       <ul v-else>
         <template v-for="(item,index) in workorders">

ui/kefu_client/src/views/workorder_detail.vue

@@ -7,9 +7,9 @@
       <mt-button @click="close()" v-if="workorder.status != 3" slot="right">
         <span>关闭工单</span>
       </mt-button>
-      <mt-button @click="del()" v-else slot="right">
+      <!-- <mt-button @click="del()" v-else slot="right">
         <span>删除</span>
-      </mt-button>
+      </mt-button> -->
     </mt-header>
     <div class="content" :class="{'hide-header': !isShowHeader}">
       <div class="head">